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E-commerce and retail technology signals worth watching.

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Consumer confidence edges up ahead of crucial golden quarter retail
18 Sep 2026 Retail Gazette

Consumer confidence edges up ahead of crucial golden quarter

UK consumer confidence improved marginally at the end of the summer, although shoppers remain cautious about the economy and big-ticket spending ahead of the crucial golden quarter. KPMG UK ’s latest Consumer Pulse found 56 per cent of consumers feel...

Operator impact

Retail developments can signal shifts in customer demand, supply chain pressure, store-to-online operations and commercial planning.

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Amazon calls for ‘rigorous testing’ as AI safety concerns mount retail
18 Sep 2026 Retail Gazette

Amazon calls for ‘rigorous testing’ as AI safety concerns mount

Amazon has waded into the growing debate over artificial intelligence safety, calling for “rigorous testing” and stronger safeguards before new AI models are released. It said developers should only launch models once they are safe and fully tested, ...

Operator impact

Retail developments can signal shifts in customer demand, supply chain pressure, store-to-online operations and commercial planning.

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M&S makes London Fashion Week debut in push to bolster style credentials retail
18 Sep 2026 Retail Gazette

M&S makes London Fashion Week debut in push to bolster style credentials

M&S is set to make its London Fashion Week debut, with the goal of upping the company’s fashion credentials. It will mark 100 years in fashion with a catwalk show featuring 57 menswear and womenswear looks inspired by pieces from its archive. Unlike ...

Operator impact

Retail developments can signal shifts in customer demand, supply chain pressure, store-to-online operations and commercial planning.

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Next boss urges Chancellor to rule out tax rises at Budget retail
18 Sep 2026 Retail Gazette

Next boss urges Chancellor to rule out tax rises at Budget

Next boss Lord Simon Wolfson has urged Chancellor John Healey to avoid further tax rises at next month’s Budget, warning they risk putting additional pressure on consumer spending and economic growth. The chief executive called on the government to i...

Operator impact

Retail developments can signal shifts in customer demand, supply chain pressure, store-to-online operations and commercial planning.

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Paul Smith boss brands Frasers’ Harvey Nichols deal ‘dubious’ retail
18 Sep 2026 Retail Gazette

Paul Smith boss brands Frasers’ Harvey Nichols deal ‘dubious’

Paul Smith executive chairman Ewan Venters has questioned the ethics of Frasers Group ’s takeover of Harvey Nichols , as suppliers face recovering just a fraction of the money they are owed. Venters hit out at the use of a pre-pack administration to ...

Operator impact

Retail developments can signal shifts in customer demand, supply chain pressure, store-to-online operations and commercial planning.

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UK retail sales rebound 0.5% cent in August retail
18 Sep 2026 Retail Gazette

UK retail sales rebound 0.5% cent in August

UK retail sales bounced back in August with online, department store and food sales helping to drive a stronger-than-expected rise in consumer spending. Sales volumes increased 0.5 per cent month on month, according to the latest Office for National ...

Operator impact

Retail developments can signal shifts in customer demand, supply chain pressure, store-to-online operations and commercial planning.

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Wellness, wearables and the future of customer engagement ecommerce
17 Sep 2026 InternetRetailing

Wellness, wearables and the future of customer engagement

It’s official: wearables are huge. Since FitBit first came onto the scene in the late 2000s, shifting fitness tracking from labs to everyday consumers, the market has grown rapidly – helped, of course, by smartphone technology. Today, one in three iP...

Operator impact

E-commerce updates may influence marketplace performance, customer experience, fulfilment expectations and conversion priorities.

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Greggs overtakes Costa as largest UK coffee destination retail
17 Sep 2026 Retail Gazette

Greggs overtakes Costa as largest UK coffee destination

Greggs has overtaken Costa Coffee to become the UK’s largest branded coffee shop operator, highlighting the growing influence of food-to-go retailers in the increasingly competitive coffee market. According to Allegra World Coffee Portal’s Project Ca...

Operator impact

Retail developments can signal shifts in customer demand, supply chain pressure, store-to-online operations and commercial planning.

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‘Get back to old-fashioned barter’: Why are brands trading instead of spending? retail
17 Sep 2026 Retail Gazette

‘Get back to old-fashioned barter’: Why are brands trading instead of spending?

With budgets tightening across the business world, marketing is often under pressure to do more with less. But what if a brand could pay for part of a campaign without paying entirely in cash? That is the thinking behind Havas’ brand-to-brand partner...

Operator impact

Retail developments can signal shifts in customer demand, supply chain pressure, store-to-online operations and commercial planning.

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Heal’s appoints former Liberty MD Sarah Coonan as CEO retail
17 Sep 2026 Retail Gazette

Heal’s appoints former Liberty MD Sarah Coonan as CEO

Heal’s has appointed former Liberty managing director Sarah Coonan as its new chief executive, with Coonan set to join the British furniture retailer on 1 October 2026. Coonan previously held the managing director role at Liberty, where she spent ove...

Operator impact

Retail developments can signal shifts in customer demand, supply chain pressure, store-to-online operations and commercial planning.

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The long tail of El Niño: Why might the food inflation calm be coming to an end? retail
17 Sep 2026 Retail Gazette

The long tail of El Niño: Why might the food inflation calm be coming to an end?

Imagine stepping into your local supermarket for the weekly shop, only to be met with shortages from the fruit and vegetable aisle to the tea and coffee shelves. That is not yet the forecast, but it is an increasingly likely scenario the grocery indu...

Operator impact

Retail developments can signal shifts in customer demand, supply chain pressure, store-to-online operations and commercial planning.

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Next raises profit forecast for fourth time this year as H1 beats expectations ecommerce
17 Sep 2026 InternetRetailing

Next raises profit forecast for fourth time this year as H1 beats expectations

Next has raised its profit guidance for the full year – for the fourth time this year. The company says the increase – up £12 million to £1.255 billion – was “the result of a small upgrade in sales expectations and some additional cost savings, mainl...

Operator impact

E-commerce updates may influence marketplace performance, customer experience, fulfilment expectations and conversion priorities.

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IAB Europe advances in-store and travel media measurement with new proposals open for public comment ecommerce
17 Sep 2026 InternetRetailing

IAB Europe advances in-store and travel media measurement with new proposals open for public comment

IAB Europe, the European-level association for the digital marketing and advertising ecosystem, has opened two new Commerce Media measurement standards documents for public comment. Common standards are central to IAB Europe’s mission of building a t...

Operator impact

E-commerce updates may influence marketplace performance, customer experience, fulfilment expectations and conversion priorities.

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UNDP and FLock.io strengthen relationship to advance public sector digital innovation in the Dominican Republic tech
16 Sep 2026 UKTN

UNDP and FLock.io strengthen relationship to advance public sector digital innovation in the Dominican Republic

FLock.io , a leading privacy-preserving AI solution provider, and the United Nations Development Programme (UNDP) have strengthened their relationship to advance public sector digital innovation for the Dominican Republic, building on an ongoing pilo...

Operator impact

Technology changes can affect platform choice, automation plans, data ownership and the systems retailers depend on day to day.

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KEY PLAYER PROFILE How Iceland is expanding retail media beyond its own walls ecommerce
16 Sep 2026 InternetRetailing

KEY PLAYER PROFILE How Iceland is expanding retail media beyond its own walls

Customer acquisition is becoming less about reaching the largest possible audience and more about reaching the right customer at the right moment – and that means looking at extending retail media into a range of channels, while maintaining a consist...

Operator impact

E-commerce updates may influence marketplace performance, customer experience, fulfilment expectations and conversion priorities.

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Why small businesses could be the big winners from AI tech
16 Sep 2026 UKTN

Why small businesses could be the big winners from AI

Attributed to Ruchi Sharma, Vice President, UK Commercial at American Express Do small businesses risk getting left behind by the rise of AI? Or are they fuelling a growing wave of adoption as they embrace the opportunity it offers? Small businesses ...

Operator impact

Technology changes can affect platform choice, automation plans, data ownership and the systems retailers depend on day to day.

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HelloFresh data reveals how subscription retailers can spot emerging consumer trends ecommerce
16 Sep 2026 InternetRetailing

HelloFresh data reveals how subscription retailers can spot emerging consumer trends

New insights from meal-kit provider HelloFresh demonstrate the benefits of unique first-party data to subscription retailers – giving them the ability to spot trends before they become mainstream. The company has revealed that the number of customers...

Operator impact

E-commerce updates may influence marketplace performance, customer experience, fulfilment expectations and conversion priorities.

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ANALYSIS The future of loyalty: where subscriptions and memberships converge ecommerce
16 Sep 2026 InternetRetailing

ANALYSIS The future of loyalty: where subscriptions and memberships converge

Subscriptions have always been something of a Holy Grail for retailers in their promise of regular, predictable income. Two-thirds of consumers (77%) have between one and four subscriptions, with 77% stating that they’ve got the right amount, accordi...

Operator impact

E-commerce updates may influence marketplace performance, customer experience, fulfilment expectations and conversion priorities.

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AuraVeo turns El Caficultor coffee packaging into direct subscription channel ecommerce
15 Sep 2026 InternetRetailing

AuraVeo turns El Caficultor coffee packaging into direct subscription channel

Speciality coffee brand El Caficultor is showcasing a connected packaging initiative at London Packaging Week on 16-17 September designed to convert retail buyers into direct subscription customers . The technology was developed by Auraveo, a digital...

Operator impact

E-commerce updates may influence marketplace performance, customer experience, fulfilment expectations and conversion priorities.

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Magnitude Biosciences raises £1.3m to scale drug discovery platform tech
15 Sep 2026 UKTN

Magnitude Biosciences raises £1.3m to scale drug discovery platform

Durham University spinout Magnitude Biosciences has raised £1.3m to scale its drug discovery platform and expand its work with pharmaceutical companies. The life sciences company has developed VivoScan™, a high-throughput screening platform that uses...

Operator impact

Technology changes can affect platform choice, automation plans, data ownership and the systems retailers depend on day to day.

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GUEST COMMENT Rebuilding measurement confidence in an omnichannel world ecommerce
15 Sep 2026 InternetRetailing

GUEST COMMENT Rebuilding measurement confidence in an omnichannel world

Sue Azari, Industry Lead ecommerce at AppsFlyer takes a look at how to tame complex measurement and attribution across multi – and multiplying – channels The more connected our world becomes, the harder it is to connect the dots. Nowhere is this more...

Operator impact

E-commerce updates may influence marketplace performance, customer experience, fulfilment expectations and conversion priorities.

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Wickes builds momentum as digital innovation boosts H1 performance ecommerce
15 Sep 2026 InternetRetailing

Wickes builds momentum as digital innovation boosts H1 performance

Wickes delivered a strong volume-led performance for the first half of FY26/27. The home and DIY retailer recorded revenue of £865.3 million, an increase of 2.1% year on year, with adjusted profit before tax of £27.6 million, an increase of 1.1% year...

Operator impact

E-commerce updates may influence marketplace performance, customer experience, fulfilment expectations and conversion priorities.

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School uniform sales drop as parents favour promotions and second-hand retail
15 Sep 2026 Retail Gazette

School uniform sales drop as parents favour promotions and second-hand

Value-for-money was at the forefront of parents minds this September, with the return to school and work seeing many shoppers tightening their budgets. The latest data from Worldpanel by Numerator found 18 million fewer trips to the grocers recorded ...

Operator impact

Retail developments can signal shifts in customer demand, supply chain pressure, store-to-online operations and commercial planning.

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Adapting energy data access for other markets tech
15 Sep 2026 UKTN

Adapting energy data access for other markets

By Paul Linnane, Chief Data Officer, ElectraLink For a select few energy market devotees, energy data has been available for the past 10 years and a number of highly successful companies have been leveraging it to improve the sector. More recently, a...

Operator impact

Technology changes can affect platform choice, automation plans, data ownership and the systems retailers depend on day to day.

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GUEST COMMENT Peak season is here: how reviews can help retailers win this year’s festive season ecommerce
14 Sep 2026 InternetRetailing

GUEST COMMENT Peak season is here: how reviews can help retailers win this year’s festive season

Kate Delaney, VP Marketing at Trustpilot, explains how reviews can act as a “early-warning system” for operational blindspots that, if left untackled, can prevent retailers from getting the most out of peak season. Many retailers are launching earlie...

Operator impact

E-commerce updates may influence marketplace performance, customer experience, fulfilment expectations and conversion priorities.

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Greggs and Just Eat to give away designer handbags for London Fashion Week retail
14 Sep 2026 Retail Gazette

Greggs and Just Eat to give away designer handbags for London Fashion Week

Greggs and Just Eat are to give customers the chance to receive a pre-loved designer handbag with their lunch order, as part of London Fashion Week. Customers spending £20 or more on a Greggs order through Just Eat will be eligible to receive one of ...

Operator impact

Retail developments can signal shifts in customer demand, supply chain pressure, store-to-online operations and commercial planning.

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First Table raises $12 million NZD to fuel expansion across the UK and Ireland tech
14 Sep 2026 UKTN

First Table raises $12 million NZD to fuel expansion across the UK and Ireland

First Table , the restaurant booking platform that gives diners 50% off their food bill for dining at an off-peak time while helping restaurants fill empty tables, has raised $12 million NZD to fund its next phase of growth, with the UK and Ireland a...

Operator impact

Technology changes can affect platform choice, automation plans, data ownership and the systems retailers depend on day to day.

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The Cotswold Company partners with the National Trust retail
14 Sep 2026 Retail Gazette

The Cotswold Company partners with the National Trust

Premium furniture brand The Cotswold Company has signed up to a multi-year collaboration with the National Trust, focused on heritage-inspired design, craftsmanship and conservation. The first National Trust-inspired collection will be unveiled in th...

Operator impact

Retail developments can signal shifts in customer demand, supply chain pressure, store-to-online operations and commercial planning.

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Westfield Stratford City marks record visitor performance and 15th anniversary retail
14 Sep 2026 Retail Gazette

Westfield Stratford City marks record visitor performance and 15th anniversary

Westfield Stratford City has recorded its strongest visitor performance since its launch ahead of the London 2012 Olympic Games, as it marks its 15-year anniversary. The shopping centre saw 53.4 million annual visits and a record 5.22 million visits ...

Operator impact

Retail developments can signal shifts in customer demand, supply chain pressure, store-to-online operations and commercial planning.

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George at Asda strenghthens menswear collection with Micah Richards retail
14 Sep 2026 Retail Gazette

George at Asda strenghthens menswear collection with Micah Richards

England footballer and broadcaster Micah Richards has teamed up with George at Asda, as the supermarket looks to boost its value-led menswear offering. Launching in-store and online today [14 September], the drop features tailoring, textured overshir...

Operator impact

Retail developments can signal shifts in customer demand, supply chain pressure, store-to-online operations and commercial planning.

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